In accordance with the terms and conditions set out within this Agreement IPA
agrees to provide the Services as defined below to the Client as set out below.
- The Programme
1.1 By entering into this Agreement the Client understands and accepts that they are entering into the The Fundamentlals in Intuitive Psychology Coaching (the “Programme”) which is to be delivered by way of group sessions, coaching labs and online training material (the“Sessions”).
1.2 The total cost of the Programme is clearly displayed on the website and is valid at the time of purchase.
1.3 Where a payment plan has been agreed for payment of the Course Fee then the details of such plan and the relevant instalments shall be set out in Schedule 2 to this Agreement.
- The Services
2.1 The services to be provided by IPA as part of the Programme shall include:Video modules, live calls (“the Services”) which are designed to support the Client in their training to become a skilled Intuitive Psychology Coach equipped with The Fundamental knowledge.
2.2 In delivering the Services IPA agrees to provide them with reasonable care
and skill.
2.3 In delivering the Services IPA may engage the services of their employees, contractors and other third party providers as necessary.
2.4 IPA will deliver the Services by way of bi-weekly coaching mastery calls lasting approximately 2hrs. The Sessions will take place via Zoom, Skype or other online meeting facility.
2.5 IPA will confirm the date and time of each monthly Session. The Client understands and accepts that it is the ient’s responsibility to check their emails regularly and to take note of the monthly Session time.
2.7 The Client understands and accepts that it is the Client’s responsibility to attend all relevant Sessions at the scheduled time.
2.8 In the event that IPA is unable to attend a scheduled Session then IPA will make all reasonable attempts to provide the Client with as much notice as possible and shall ensure that the Session is rescheduled to a mutually convenient time.
2.9 The Client accepts that since the Sessions are group sessions, in the event the Client is unable to attend a Session or fails to attend a scheduled Session, then the Client shall simply forfeit the right to that Session. Sessions will not be rescheduled if the Client is unable to attend. And it is the clients responsibility to watch any missed calls back within 1 week in order to maintain the required class-room based hours. The Client should make every effort to attend every training call, if any more than 2 calls are missed, the client accepts the risk of losing their place within the training.
2.10 In addition to the Services set out at Clause 2.1 above. The client required to take responsibility for ensuring that peer-coaching, coaching practice and case-study coaching is completed to the total of 15 hrs. IPA is not responsible for sourcing case-studies or coaching clients. IPA will pair the client up with a peer however times for peer coaching and practice is the responsibility of the client. Should the client not achieve the 60 hours of coaching hours, they risk not passing their Diploma.
2.11 Should the Client require any further contact in addition to the scheduled Sessions or support above and beyond the training programme outlined (e.g. individual one to one sessions) or the further contact as set out at Clause 2.10 above then such contact will be in addition to the Services agreed herein and a further agreement will need to be arranged and separate terms agreed.
2.12 In the event that the Client is invited to attend in person meetings, events, retreats or similar then the Client shall be responsible for arranging and funding their own travel and accommodation in order to participate in such activities.
2.13 The IPA reserves the right to make amendments, revisions or changes to the Programme or cancel, amend, change or reschedule any Session or any part of theProgramme as is reasonably required by the IPA. IPA shall not be liable to the Client for any changes or cancellations that are made.
2.14 The client understands that this training programme is an Accredited Award in Intuitive Psychology Coaching. They understand that IPA have been accredited by The Association for Coaching and adhere to their standards and understand that their accreditation and certification as an Intuitive Psychology Coach will come from IPA.
- Client’s Obligations
3.1 The Client accepts and acknowledges that entering into this Agreement does not establish any form of legal business relationship and that IPA is only liable to the Client in respect of the Services provided and to the extent as set out herein.
3.2 The Client accepts that as part of the Client’s participation in the Programme they may be required to review and make decisions concerning their personal and home life, business and career, finances, lifestyle, education and development and health and wellness and that any such reviews, subsequent decisions, implementation and action will be the sole responsibility of the Client.
3.3 The Client accepts and understands that they are solely responsible for making decisions and taking appropriate action as a result of any matters reviewed or discussed during the Programme and that IPA shall not be liable for the Client’s failure to make decisions, put into action plans or strategy, or for any results, whether direct or indirect arising out of the Client’s participation in the Programme.
3.4 The Client understands and accepts that engagement in the Programme and acceptance of the Services is not a substitute for counselling or other therapy services. In the event that the Client is currently undergoing medical or other professional help concerning their mental health then the Client should inform their practitioner of the existence of this Agreement and the extent of the Services being provided and inform IPA if appropriate and relevant.
3.5 The Client acknowledges that it is their responsibility to attend the Sessions as agreed and during such sessions to participate fully, and communicate openly, honestly and maintain confidentiality.
3.6 The Client acknowledges and understands that the Programme is a group programme and that the Sessions are group sessions hosted by IPA. The Client agrees to conduct themselves in a reasonable and responsible manner at all times during Sessions and not to act in a manner which may cause offence, distress or alarm to any other member of the group or any other individual.
3.7 In the event the Client acts in a way which is disruptive, or which causes offence, distress or alarm, to any other Programme Participant then the Client will be excluded from the Session and /or removed from the group Following such removal and exclusion the Coach will arrange a meeting with the Client to discuss the matter and to determine whether the Client will be removed and/or excluded permanently. Such decision to be at IPA’s absolute discretion.
3.8 In the event the Client has any concerns as to the IPA’s delivery of the Services or the Client’s participation in the Programme in any way the Client agrees to notify IPA of such concerns by email as soon as possible. IPA agrees that upon receipt of notification of such concerns that IPA will use all reasonable efforts to work with the Client to resolve the Client’s concerns.
3.9 The Client understands that, once signed, this Agreement can only be cancelled or terminated in accordance with the relevant provisions contained within this Agreement and that refunds only apply as set out in Clause 5.
3.10 The Client confirms that all information provided to the IPA, including information which is personal and/or confidential, is true, correct, up to date and complete.
3.11 The Clients agrees and understands that participation in the Programme does not guarantee results, success or final certification. As part of the Programme the Client will have access to information, resources, people and support all designed to benefit the Client but it is the Client’s responsibility to take action and to implement the necessary information received and/or skills or tools shared.
3.12 The Client accepts and understands that any materials and information provided during the course of the Programme and delivery of the Services is for training information purposes only and does not constitute legal, business or financial advice.
3.13 The Client agrees that they will not canvass, promote or advertise their products or services to any participants, employee, or contractor of the IPA or use their participation within the Programme to canvass, promote or advertise their products or services without the IPA’s express consent, such not to be unreasonably withheld.
3.14 The Client agrees that during the Programme and for a period of 24 months afterwards, that they shall not solicit any of the IPA’s clients or prospective clients without the IPA’s express consent, such consent not to be unreasonably withheld.
3.15 The Client agrees that for the duration of the Programme and for a period of 24 months afterwards, that the Client will not employ, engage or attempt to induce, employ, solicit or entice away from the Coach any of the IPA’s employees, or contractors that were engaged, employed or contracted to IPA at any point during the period of the Programme without the Coach’s express consent in writing, such consent not to be unreasonably withheld.
3.16 The Client agrees to indemnify and hold harmless the IPA for any action taken against the IPA due to the Client’s violation or disregard of:
- a) any provision of this Agreement;
- b) the Client’s participation in any way in the Programme.
- Late Payment
4.1 The Client is responsible for ensuring that Payment of the Programme Fee or any
instalment of the Programme Fee is paid in full and on time in accordance with the
payment terms set out in Schedule 2 to this Agreement.
4.2 If payment of the Programme Fee, or any instalment of the Programme Fee, is
beyond 7 days overdue, then IPA shall be entitled to any or all of the following remedies:
4.2.1 to withhold delivery of Services until payment has been made in respect of
the outstanding amount;
4.2.2 to apply a fixed sum charge of £50 to the Client’s account for every late payment.
4.3 In the event a Client's account is beyond 30 days overdue IPA shall be
entitled to instruct a collection agent or solicitor to seek recovery of the Fee along
with interest and any accrued costs incurred.
4.4 The client is at risk of being removed from the training and not achieving their accreditation if their payments are not up to date.
- Refund Policy
5.1 No refund policy shall apply to the Client’s purchase of the Programme (with the exception of the 14 day initial sign up, where the client can cancel the full agreement within 14 days of signing up to IPA.
Clause 5.2.
5.2 In the event an unforeseen or unexpected event arises that prevents IPA from delivering the Services as set out within this Agreement then the Client may be entitled to a partial refund of the Fee amount paid based on a pro-rata calculation of training sessions remaining. The decision to offer a refund in such circumstances is at the discretion of IPA and will be decided on a case by case basis.
- Termination
6.1 This Agreement may be terminated by either party providing written notice in
accordance with the terms of this Agreement in the following circumstances:
- a) either Party commits a material breach, and in the event that it is a
breach being capable of remedy, the Party in breach fails to remedy the breach within 14 days of being notified of the breach by the other Party; or
- b) either Party commits a material breach which is incapable of being
remedied;
6.2 IPA will be entitled to limit the Services or suspend, and/or terminate the
Agreement without refund of any Fee, whether paid or remaining due and
payable, if the IPA reasonably determines that the Client:
- is becoming disengaged, disruptive or if the Client impairs the participation or progress of the Programme and/or provision of the Services. For the purposes of this Agreement the terms disengaged and disruptive shall be given their ordinary dictionary meaning and examples of such behaviour shall include, but not be limited to, displaying a lack of interest in the Services, repeatedly missing Sessions to be without reasonable justification or reason, failing to positively contribute to discussions during Sessions or other contact, repeatedly ignoring or failing to respond to emails or other messages, communicating in a way which is abusive or intended to cause offence to IPA or any other Programme Participant; and/or
- b) is failing to follow or abide by any of the terms set out within this Agreement or any other agreement set out by IPA and the client.
- c) Breaches confidentiality of group sessions
- d) Misuses or replicates IPA work or course content.
Upon termination for any reason, the Client’s access to all Services, access to any private social media accounts or groups, and any other online resources, will be removed, unless expressly agreed otherwise. IPA will not be liable to the Client for any claims relating to the removal of that access.
- Confidentiality, Intellectual Property and Data Protection
7.1 In order to maximise the efficiency and results of the Programme the Client accepts
that they and other Programme Participants will be encouraged to disclose personal
and / or confidential information. IPA understands and respects confidentiality, all reasonable attempts to maintain confidentiality have been taken.
7.2 In the event information is provided to IPA by the Client which causes the Coach to fear that the Client is at risk of danger to themselves or others then in such circumstances IPA will be permitted to disclose such information as is necessary for the protection of the Client or others.
7.3 This clause will not apply in the event the IPA is subject to a relevant court or
other form of legal or statutory order requiring disclosure by IPA.
7.4 By entering into this Agreement the Client hereby agrees and undertakes;
- a) not to infringe any of the IPA or any other Programme Participant’s
copyrights, patents, trademarks, trade secrets or other intellectual property
rights;
- b) that any Confidential Information disclosed by IPA or another
Programme participant is confidential and proprietary, and belongs solely
and exclusively to IPA or the Programme Participant that disclosed it;
- c) not to disclose such Confidential Information to any other person or use it in
a manner other than in discussion during Programme sessions;
- d) that all materials, information and any data provided by IPA or a
Program Participant are that individual’s confidential and proprietary
intellectual property and belong solely and exclusively to them, and may
only be used by the Client as expressly authorised by IPA or the
Programme Participant; and
- e) the reproduction, distribution, and/or sale of any information or materials
provided during provision of the Services or at any time thereafter by anyone
but the IPA is strictly prohibited. The Client agrees that in the event of
any breach of their obligations contained in this Agreement then damages,
loss or irreparable harm may arise and that in such circumstances the IPA
will be entitled to seek relief, including injunctive relief against the Client.
7.5 As part of delivery of the Services the Coach may provide certain materials and
resources under licence. These materials shall include, but not be limited to,
Programme handouts, workbooks, Programme materials and resources. The
licence for these documents and materials shall come into force upon full payment of the
Programme Fee (including any accrued interest, where applicable) to IPA. Where any of the materials and resources provided by IPA contain intellectual property belonging to a third party and not IPA, the use of that material will be governed by that third party’s terms and it shall be the Client’s responsibility to seek consent to use that material. IPA will not be liable to the Client in respect of the Client’s use or attempted use of materials which contain intellectual property belonging to a Third Party.
7.6 The Client must not use any of the materials or resources provided by IPA
during delivery of the Programme for:
- a) any commercial purpose or benefit without first obtaining IPA’s
express written permission and relevant licence if applicable;
- any purposes which are unlawful, would cause harm or distress to another person or would cause damage to our business or reputation.
7.7 The Client agrees not to refer to themselves as an Intuitive Psychology Coach without completing and graduating from the Programme. Clients can refer to themselves as an Intuitive Psychology Coach in training.
7.8 During training and after training clients represent IPA and adheres to IPA values and standards. The client recognises that while they are an Intuitive Psychology Coach they are not an employee & should not market themselves as ‘working for IPA’. Employment may be offered occasionally on a case by case basis.
7.9 During the term of this Agreement and at any time thereafter, the Client agrees to take no action which is intended, or would reasonably be expected, to harm the IPA, their agents, employees, contractors, or clients, or its or their reputation or which would reasonably be expected to lead to unwanted or unfavourable publicity to IPA their agents, employees, contractors, or clients.
8 Jurisdiction for Legal Matters
This Agreement is governed by and construed in accordance with the laws of the United Kingdom. In the event that a client or student outside of the United Kingdom wishes to pursue legal action related to this Agreement, they expressly agree to submit to the jurisdiction of the courts within the United Kingdom. Any legal proceedings shall be conducted in accordance with the laws of the United Kingdom and within the appropriate courts of jurisdiction.
I confirm that my signature indicates my full understanding and agreement with the
information outlined above. And failure to adhere to this agreement may and could result in termination of the agreement and or legal action.